Description

NGS Medicare Update

presented by the National Government Services

This session is designed to equip providers with the latest Medicare updates and best practices for documentation and compliance. Key topics will include effective Face to Face documentation strategies for supporting eligibility, responding to ADRs, and managing Medical Review outcomes. The session will include a review of TPE expectations and provide access to valuable CMS and NGS resources to help hospice agencies remain compliant with federal Medicare regulations. 

Speakers

Alison Hamilton R.N., Medical Review Case Manager. Alison has 14 years of experience in the healthcare industry as a Registered Nurse, with the last 7 years spent at National Government Services. Her NGS work spans both the Medical Review and Case Management teams. In her current role, Alison is focused on fostering innovation and delivering high-quality education to healthcare providers through the Targeted Probe and Educate process and helps navigate the complexities of the Medicare guidelines.

Christa Shipman, Provider Outreach and Education Consultant. Christa has over 27 years’ experience with NGS. She started in the Provider Contact Center, then moved on to become an internal trainer for PCC representatives. For the past 19 years she has specialized in educating home health and hospice providers on proper Medicare billing practices. Her commitment to excellence and passion for continuous improvement drives her to engage with the provider community by creating job aids, articles, and educational videos, as well as host live sessions to enhance understanding of Medicare guidelines. Christa enjoys opportunities to engage directly with providers, always striving to foster positive experiences when navigating the world of Medicare.