Description

Agencies are balancing rising call volumes, staffing pressures, and growing expectations for timely, patient-centered support across daytime and after-hours operations. In this session, we'll review the key cost pressures facing Home Health and Hospice in 2026, from year-over-year funding cuts to escalating labor costs and break down practical strategies organizations can use to manage demand more efficiently. 

We’ll explore: 

• 2026 reimbursement, funding, and staffing pressures affecting Home Health & Hospice 
• The real operational cost of internal call handling (FTE utilization, abandoned calls, response delays) 
• Innovative response call-management models to reduce operating expense, including automated daytime support and blended after-hours coverage 
• Benchmark trends on cost savings and efficiency gains across agencies 
• Real examples of organizations reducing spend while improving responsiveness and satisfaction 

Join us for a practical session focused on how to reduce operating costs, optimize staffing resources, and maintain high-quality patient support, even in a constrained funding environment. 

Register with CareXM: https://event.on24.com/wcc/r/5197399/29B4FBB5B63BE20957EC630833AE913C

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