We’re looking to hear from members and patients who believe that clear standards and oversight would strengthen confidence in the home care system.

 Massachusetts is considering legislation that would require licensure for non-medical home care agencies—establishing baseline safeguards such as background checks, worker protections, training standards, insurance requirements, and consumer complaint processes. These standards help ensure quality care, protect families, and create accountability across the industry.

 Personal experiences or anecdotes  from families can help policymakers understand why these protections matter. If you or someone you know would be willing to share a story, contact us. Your voice can help strengthen care at home across the Commonwealth.