MassHealth has released instructions for Home Health and Group Adult Foster Care providers on how to pull Fee-for-Service EVV (Electronic Visit Verification) Compliance Reports.

For technical assistance with the EVV system, providers can:

• Submit a request through Sandata On-Demand
• Call Customer Support at 833-511-0164
• Contact the MassHealth LTSS Provider Support Center at 844-368-5184 or email support@masshealthltss.com

⚠️ Please note: The MassHealth LTSS Provider Portal is optimized for the latest versions of Chrome, Edge, Safari, and Firefox. Using other browsers may limit functionality.