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CMS Targets Prior Authorization Delays

CMS Targets Prior Authorization Delays

CMS Pushes Forward on Prior Authorization Reform Through New Electronic Approval Initiative

Federal officials say new electronic prior authorization tools are designed to reduce delays, improve interoperability, and simplify the approval process for providers and patients.

The Centers for Medicare & Medicaid Services (CMS) is taking another major step toward modernizing the prior authorization process, announcing the expansion of electronic prior authorization capabilities through its growing Health Tech Ecosystem initiative.

CMS said health systems, hospitals, physician practices, electronic health record (EHR) vendors, digital health developers, and payers are now working together as part of a coordinated national effort to improve how prior authorizations are submitted, reviewed, and processed.

The move represents one of the most significant federal efforts to date aimed at reducing administrative burdens tied to prior authorization requirements, which providers across the healthcare continuum have long cited as a source of delays, staff strain, and patient frustration.

“When data flows seamlessly — between a provider’s EHR, the payer’s electronic prior authorization interfaces, and a patient’s health record — the entire system becomes more responsive, more accountable, and more focused on what matters most.”

 — Dr. Mehmet Oz, CMS Administrator 

What Is Changing?

Under CMS’s Interoperability and Prior Authorization Final Rule, impacted payers across Medicare Advantage, CHIP, and Marketplace plans are now required to meet accelerated response timelines for authorization decisions:

  • 72 hours for expedited prior authorization requests
  • Seven calendar days for standard requests

CMS also confirmed that electronic prior authorization interfaces from impacted payers are expected to go live on January 1, 2027, allowing providers to submit and manage requests directly within electronic health record systems.

According to CMS, working groups made up of providers, vendors, and payers are already collaborating to address workflow gaps, technical handoffs, and implementation challenges ahead of those deadlines.

Early Signs of Progress

Federal officials say the initiative is already beginning to produce measurable results.

CMS noted that several large national health plans recently announced reductions in prior authorization requirements, including:

  • Elimination of approximately 11% of prior authorization requirements across certain medical services
  • An estimated 6.5 million fewer prior authorizations affecting patients nationally
  • One national health plan removing authorization requirements for roughly 30% of healthcare services

CMS says these changes are intended to reduce unnecessary delays in care while improving transparency and accountability across the healthcare system.

Why It Matters for Home-Based Care

Prior authorization requirements continue to impact providers across home health, hospice, durable medical equipment, and post-acute care settings, where delays can directly affect patient access to medically necessary services and equipment.

Industry leaders have consistently pushed for reforms that simplify authorization workflows, improve response times, and reduce duplicative administrative tasks that contribute to clinician burnout and operational inefficiencies.

While implementation challenges remain, CMS officials say the long-term goal is to create a more connected and responsive healthcare ecosystem where providers can spend less time navigating paperwork and more time delivering patient care.

Additional Resources

Providers can learn more by visiting the CMS Electronic Prior Authorization initiative and reviewing implementation timelines and interoperability guidance issued by the agency.

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