This registration page may not work well in Internet Explorer. Please use a different browser to complete your registration.

AI in Home Care: What's Hype vs What Actually Works

September 22, 2026 12:00 PM - 1:00 PM (EDT)

Description

AI in Home Care: What's Hype vs. What Actually Works

AI in Home Care: What's Hype vs. What Actually Works

Session Description

AI is everywhere in home care headlines, but separating genuine operational impact from marketing hype has never been harder.

In this practical session, Jamie Gong will cover three things every agency leader needs to know:

  1. Which AI capabilities are actually delivering measurable results in home care today versus what's still in the “promise” phase.
  2. The workflow and team-adoption changes required to make AI tools actually work — because they're rarely plug-and-play.
  3. A practical framework for evaluating ROI, vendor claims, compliance considerations, software integration, and staff adoption.

Attendees will leave with real-world examples, common pitfalls to avoid, and concrete questions every agency owner should ask before signing a contract with an AI vendor.

Learning Objectives

  • Distinguish which AI capabilities are consistently delivering measurable results in home care operations today — including recruiting, scheduling, and back-office workflows — versus those still in the “promise” phase.
  • Recognize the workflow and team-adoption changes required to successfully implement AI tools and understand how AI-forward agencies are sequencing operational change during implementation.
  • Apply a practical framework for evaluating AI ROI and assessing vendors on cost, compliance, software integration, and staff adoption before committing to a purchase.

Speaker Bio

Jamie Gong is the Founder and CEO of CareHero, an AI-powered workforce management platform purpose-built for home-based care.

Jamie isn't a technologist looking at home care from the outside; she built a home care business before focusing on practical technology solutions for operators. She trained as a Certified Nursing Assistant at Quincy College in Massachusetts, including clinical rotations at a skilled nursing facility, and has personally led the sourcing, screening, and onboarding of more than 2,000 caregivers across Massachusetts, Florida, and Texas.

That operational experience shapes every product decision at CareHero, which today partners with home care agencies nationwide to automate caregiver recruiting, screening, and other day-to-day workflows.

Jamie holds an MBA from Harvard Business School and a BA in Philosophy, Politics, and Economics from the University of Oxford. She frequently speaks with home care operators about applied AI, focusing on practical, non-hype perspectives that help agency leaders make informed technology decisions.

View Event

Contact Information

Name: Leslie Hammond
Phone: 8022741725
Email: lhammond@thinkhomecare.org

Registration is open and the event is free for both members and non-members.

To register:

  1. Visit the event page
  2. Click the registration button
  3. Enter your contact information
  4. Submit your registration to receive the confirmation email and access details

If you have any questions or need assistance registering, please contact the Alliance office and we’ll be happy to help.

We're sorry. No registrations are currently available. You may wish to contact the event organizer for assistance.
{{ vm.EventInfo.ErrorMessage }}

Select Registration Options

Edit
{{vm.regWarningMessage}}
{{vm.regAlertMessage}}

Exhibitor Opportunities

Name Price Att Qty
{{ et.Name }}
{{ et.IncludedAttendeesCount }} {{ et.AttendeeRegType.RemainingPerType }} Remaining {{ et.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ et.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ et.Remaining }} Remaining
 Sold out

Attendee Registration Options Total Remaining: {{ vm.EventInfo.VacantSpotsPerEvent }}

Waiting List Available
{{ vm.stats.totalAttendeesCount }} Registered , {{ vm.OverallOverAmount() }} on Waiting List , {{ vm.OverallOverAmount() }} Over Limit
Name Price Qty
{{ rt.Name }}
{{ rt.IsMemberOnly ? ' (Members Only)' : '' }}
Limit: {{ rt.LimitPerPurchase }}
Included Attendees: {{ rt.AttendeesCountPerOneRegistration }}
{{rt.Price | currency }} {{rt.PriceAfterDiscount | currency }} {{ rt.Price | currency }}
{{ rt.RemainingPerType }} Remaining
{{ rt.RemainingPerType * -1 }} on Waiting List
{{ rt.RemainingPerType * -1 }} Over Limit

{{'[[Sponsorship]] Opportunities' | localizeString:'['}}

Name Price Att Qty
{{ st.Name }}
{{ st.IncludedAttendeesCount }} {{ st.AttendeeRegType.RemainingPerType }} Remaining {{ st.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ st.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ st.Remaining }} Remaining
 Sold out
Continue

Registration Information

Edit

Exhibitor - {{er.Name}}

Exhibitor #{{ $index + 1 }}

Total: {{exhibitor.TotalPrice | currency}} {{ exhibitor.IsBenefit ? "- Included as a Benefit" : exhibitor.IsDiscounted ? "- Discounts have been applied" : ""}}
Exhibitor Directory
Primary Contact
Booth Information
Additional Information
Additional Items

Attendee - {{er.Name}}

{{ att.getAttendeeTerm(vm.EventSettings.AdditionalAttendeesTerm, $index) }} #{{ att.getAttendeeIndexDisplay(vm.EventSettings.AdditionalAttendeesTerm, $index) }}

Total: {{att.TotalPrice | currency}} {{att.DiscountMessage | localizeString:'['}}
A No Show fee is being assessed for {{fee.EventName}} on {{fee.EventStartLocalTimeString}}.
More Information Less information

Address

Phone

Additional Information
Event Sessions

{{slot.Name}}

{{$select.selected.SessionName}}
(full)
{{slot.SelectedSession.SessionDescription + (slot.HasFees ? " (Price: " + (slot.PriceTotal | currency) +")" : "")}}
Additional Items

{{'[[Sponsorship+]]' | localizeString:'['}} - {{er.Name}}

{{'[[Sponsor]]' | localizeString:'['}} #{{ $index + 1 }}

Total: {{sponsor.Price | currency}}
Continue

Additional Items

Edit

{{(vm.EventInfo.Terms.Donation || "Fundraising") + " Opportunities"}}

Campaign Name Item Description Amount
{{item.CampaignName}} {{item.Description + (item.ShowMinimumPrice && item.MinimumPrice ? " (Min: " + item.MinimumPrice + ")" : "")}}
Continue

Complete Registration

Edit

Terms & Conditions

No Show Policy

{{ vm.EventInfo.EventSettings.NoShowPolicy }}

Enter Promo Code

Billing Contact

Registration Protection
This event is synced to a webinar so no confirmation email will be sent from GrowthZone.

Thank you to our {{'[[Sponsor+]]' | localizeString:'['}}