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Concept to Operations: Building a Home Care Agency in Massachusetts

May 28, 2026 2:00 PM - 3:30 PM (EDT)

Description


ebinar Series

3-Part Webinar Series

Launching, Structuring, and Scaling a Compliant, Credible Agency

Starting a home care agency in Massachusetts is not just about getting clients. It is about building a business that can stand up to scrutiny, sustain growth, and deliver consistent, high-quality care.

This three-part series walks through what actually matters: choosing the right model, building defensible systems, and preparing for long-term credibility in a non-licensed environment.

Learning Objectives

  • Define the appropriate home care business model
  • Understand Massachusetts regulatory realities and risk exposure
  • Build a compliant operational foundation
  • Develop policies, documentation, and systems
  • Set sustainable pricing and contracts
  • Evaluate readiness for growth and accreditation

Session 1: Foundations

May 14, 2026 | 2:00 – 3:30 PM

Choosing the Right Model and Setting Up Correctly

Focus: Getting the structure right from the start

  • Private-pay vs. certified vs. hybrid models
  • Massachusetts regulatory realities
  • Business formation and registrations
  • Insurance and liability exposure
  • Common startup risks

Session 2: Operations

May 21, 2026 | 2:00 – 3:30 PM

Building Systems That Hold Up Under Pressure

Focus: Turning intent into defensible operations

  • Core policies and compliance areas
  • Hiring, training, and supervision systems
  • Workforce compliance basics
  • Documentation as protection
  • Alignment with accreditation standards

Session 3: Sustainability and Growth

Pricing, Programs, and Scaling Responsibly

May 28, 2026 | 2:00 – 3:30 PM

Focus: Building a business that lasts

  • True cost of care and pricing strategy
  • Contracts, billing, and cash flow
  • ASAPs, waiver programs, and PACE
  • Marketing aligned with capacity
  • Scaling without operational breakdown
  • Preparing for accreditation


Webinar Series
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Time

Webinar Series
Session 1: Foundations
Choosing the Right Model and Setting Up Correctly
May 14, 2026 | 2:00 – 4:00 PM
Session 2: Operations
Building Systems That Hold Up Under Pressure
May 21, 2026 | 2:00 – 4:00 PM
Session 3: Sustainability and Growth
Pricing, Programs, and Scaling Responsibly
May 28, 2026 | 2:00 – 4:00 PM
 Add to Outlook / iCal  Add to Google Calendar 

If buttons don’t work:
Outlook/iCal link | Google Calendar link

Pricing

Registration Options

Attendee Registration Options

NamePrice
Member Registration
(Members Only)
$300
Not-Yet-Member Registration
$600

Contact Information

Home Care Alliance on MA
Name: Leslie Hammond
Phone: 8022741725
Email: lhammond@thinkhomecare.org
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